|Frequently Asked Questions
I Hear You Have A Newsletter. How Do I Get In On This Freebie?
Not really a newsletter but we do send out a very sporatic email. It’s just a little thing we send out every so often to notify our customers of new arrivals, monthly specials, etc. You can register for it HERE!
How Do I Order?
You simply click the "add to cart" button which will add the item to your shopping cart. You may also click on the image of the item you are interested in. This will take you to that items’ page and will provide a longer description where you can also click the "add to cart" button. Anything in your shopping cart can easily be changed or removed later.
Once you have completed shopping and wish to checkout, simply click on "cart" in the upper right of your screen to view and confirm your order. If everything looks good just click the button to proceed to the next step. Please make sure you fill in all the information you are asked. If you don’t, you will get an error message.
What Methods Of Payment Do You Accept?
We accept credit cards or you may pay via PayPal. PayPal is also our authorized credit card processor. If you have an account with them you may also pay with your PayPal balance or checking account. Please be aware if paying via PayPal eCheck, there is usually a delay of 5 to 7 days before your payment clears and we can ship your order.
If you’re paying by credit card just follow the checkout procedures. When payment is confirmed our authorized credit card processor, PayPal, will notify us and your order will be shipped within 24 hours (business days).
What Are Your Shipping And Handling Fees?
All orders, regardless of the number of items ordered or their weight, will be charged a flat fee of $5.00 for shipping. Priority Mail may be added for an additional $5.00. (USA orders only) And we pack everything with "collectors’ care" - just as we would like to receive it if we were ordering. All orders are shipped within 24 hours of confirmation of payment (business days).
Insurance is optional but recommended. Obviously we cannot be responsible for your order once it leaves our possession. If you would like to insure your order, click on the shipping category on the left hand side of your screen (at the bottom of the categories/navigation bar). There you will be able to add the appropriate insurance to your order.
Do You Ship Outside The USA?
We do. When you check out all orders outside the US will be charged $20.00 for shipping. However, we only charge the exact amount rounded up to the nearest dollar. After shipping your order we will refund the appropriate amount. If the cost to ship your order is more than $20.00 we will contact you for the additional amount before shipping.
Please be aware that shipping outside the USA can be expensive... the US Postal Service no longer offers a cheap, "boat" rate. If you would like a quote before placing your order just send us an email detailing what you would like to order and your mailing address.
How Can I Contact You?
The best way is through email which you can do HERE!
What is your return policy?
Due to the nature of the items we sell all sales are final. We try very hard to describe everything we sell as accurately as we can. Most of the older books will have normal yellowing. Our grading is conservative. If we say something is NM you can rest assured it is. That said, we are human. If you feel we made a mistake on something please contact us so we can make it right. If you have any questions please ask before ordering.